Privacy policy
Last updated: April 2026
Who we are
FGCTECH Solutions (“we”, “us”) is responsible for the processing of personal data collected through this website.
Contact: support@fgctech.pt · +351 223 774 410 · Rua S. Tomé e Príncipe, 267, 4430 – 228 Vila Nova de Gaia, Portugal.
What data we collect
When you use our contact form, we process the information you provide: name, email address, company (optional), and message content.
We also use a technical cookie to remember your language preference and may process standard server logs (e.g. IP address, browser type, date/time of requests) as part of hosting the site.
Why we use your data and legal basis
We use contact form data to respond to your request and, if relevant, to take steps at your request before entering into a contract (GDPR Art. 6(1)(b)).
Language preference is stored to improve your experience (GDPR Art. 6(1)(f) legitimate interest).
Where you have explicitly agreed to be contacted about FGCTECH services, that consent may also apply as described in the form (GDPR Art. 6(1)(a)).
How long we keep data
Contact enquiries are kept only as long as needed to handle your request and for any follow-up, then for a limited period for ordinary business and legal purposes (typically up to 24 months unless a longer period is required by law).
Sharing and transfers
We use service providers (e.g. email delivery, hosting) who process data on our instructions. Where data is transferred outside the EEA, we ensure appropriate safeguards (e.g. Standard Contractual Clauses) when required.
Your rights
Under applicable data protection law (including the GDPR), you may have the right to access, rectify, erase, restrict processing, object, and data portability, and to withdraw consent where processing is based on consent.
You may lodge a complaint with a supervisory authority (in Portugal: Comissão Nacional de Proteção de Dados — CNPD).
Cookies
We use a cookie to store your selected site language. You can clear cookies in your browser settings at any time.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.
